Haven Holiday Parks

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Amazing! Highly recommend
Would definitely recommend! Very friendly staff, always smiling always happy! Constantly talking to you asking how your days been and your plans! Really engaging in a conversation which is nice! Can’t fault the staff at mash and barrel either! Food was lovely (we had Hunters chicken) not stingy on the chicken either! All staff there were happy and friendly very polite! Two that stood out most was Scott and Ben! Amazing customer service, engaging in convosation, asking about our plans helping us out! We had our table booked for 5 and were looking at the menu come 15 minutes past Scott asked if we had been served we said no, he apologised continuously however we didn’t mind at all! Very polite very kind! And very happy with the services here! Can’t fault at all!

Brilliant break to Haggerston Castle
Went to Haven Haggerston Castle at the end of September and from the monet we received the check in information to the moment we left, we couldn't fault Haven at all. This is possible the nicest looking Haven park we have been too and even in this 'new normal' we couldn't fault the staff who went out of their way to ensure guests had a great experience. When we arrive on the Monday we were greated at the gate by the smiley welcome team and pointed out to where our caravan was. We had a prestige with decking caravan on Castle Lakes which was lovely and our 20month year old loved standing on the decking watching the ducks on the nearby lake.

Some highlights on site would be the Haggerston Castle Express which is a 45 minute landtrain around the site which is needed because it's that big, the pool was very quiet because of the new regulations but all of the staff were brilliant. We also visited the onsite birds of prey which even though is an extra cost is very worthwhile visiting.


Haven Pool
Haven Pool
Haven Cafe
Haven Cafe
Rory Tiger